It is a standard best practice for security and a compliance requirement to maintain an active contract for all critical infrastructure and security systems.
Our US-based Technical Support Team can help you identify, isolate, and troubleshoot complex problems.
TACACS.netTM Inc. is the only authorized support provider for TACACS.netTM software.
Fill out the inquiry form to receive a quote.
Service Level Agreements
- Available by Phone, Email, and Support Tickets
- 9:00 am – 5:00 pm PT Monday – Friday except holidays
- 8 business hours response time
- Nights, Weekends, and Holidays
- 3 hour response time
- Inbound phone queue during business hours only
Access to our Support Portal with priority ticket queue, knowledge base and configuration examples.
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